Financial Counselor

Website Winneshiek Medical Center

Winneshiek Medical Center is seeking a Financial Counselor to join our Business Office Team! The Financial Counselor position includes: Interviewing patients and/or families to obtain financial account information, ensuring accurate demographics, assisting patients in completion of the financial assistance application, answering all billing questions when patients present at WMC, assisting the Business Office Supervisor and Department Manager in facilitating the documentation and management of bad debt, completing small amounts of outbound calling for purposes of collections is part of the expectation. Work Schedule is typically Monday – Friday, 8 hour shifts; Day shift.

Position requirements include:

  • High school diploma or equivalent
  • Medical billing knowledge preferred
  • Previous healthcare experience preferred
  • Proficiency in keyboarding, Microsoft Excel, & Word required
  • Strong interpersonal skills and written communication skills necessary
  • Strong customer focus and service skills a must
  • Basic math skills required
  • Must be able to read, speak and write fluent English

Benefits Include:

  • Health insurance
  • Dental insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Vision Discount
  • Life insurance
  • Short-term disability
  • Retirement Benefits: IPERS Pension, 403(b) options
  • Generous PTO accrual
  • Shift differentials
  • Voluntary Benefits: Accident, Critical Illness, Lifetime Benefit Term,
  • Hospital Indemnity Insurance, Identity Theft Protection
  • Employee Assistance Program
  • Discounted Cafeteria Meals
  • Tuition Assistance

How to Apply:

In order to complete the application process, you must submit an online application – Go to for the instructions and link to the Online Application

To apply for this job please visit