Center Store Stocker 2

Starting Wage: $14.25/hr Part Time or Full Time opening

Eligibility for most Oneota Co-op benefits begins at 20 work hours per week. Your future benefit options include short and long-term disability, life, dental and vision insurance. Employees also accumulate Paid Time Off (PTO) and are eligible for retirement contribution matching* and career advancement training. A 20% employee store purchase discount and a 15% above cost special order case discount helps ensure the availability of healthy food options in Co-op employee homes. We are committed to the welfare of our employees and their families.

*Available after 2 years of employment

The Center Store Stocker 2 works in conjunction with other store positions to maintain displays, coolers, and shelves for packaged grocery, bakery, chill, frozen, beer & wine, and bulk subdepartments. This position ensures that all Center Store subdepartments are fully stocked and rotated. This position also requires the ability to problem solve and work independently. In addition, this position is required to maintain basic cashier skills to ensure successful and accurate customer service at the register. All OCC staff are responsible for providing welcoming, friendly, helpful, and non-judgmental customer service to all shoppers and co-workers in accordance with our organizational goals and programs.

DUTIES AND RESPONSIBILITIES:

Customer Service

– Maintains familiarity with all areas of the store to best assist customers and staff.
– Upholds the Code of Conduct, using T.H.I.N.K. (True, Helpful, Inspiring, Necessary, and Kind).
– Always use S.E.T. (Smile, Engage and Thank You) in all customer interactions.
– Become familiar with the Co-op mission, Ends, and policies to answer customer questions. Refer unresolved questions or problems to appropriate staff.

Stocking

– Learn and utilize department stocking procedures – including the department whiteboard and/or communication notebooks and binders.
– Stock displays fully without overcrowding and facing product on shelves.
– Rotate older stock to front, making space for new stock behind.
– Pull short-date or low-quality items and follow established procedures for recording and disposing of them.
– Label items accurately with price tags or signs, when necessary. Report price discrepancies to managers and assistant managers.
– Maintain stocking lists for other shifts and notify managers and assistant managers of out-of stock items.