Human Resources Coordinator

The Human Resources Coordinator manages all of the information flowing through the Human Resources office, organizing and distributing it accurately to ensure that HR is effectively meeting the needs of Luther College employees. Provides administrative support to HR staff, manages the Human Resources office, collaborates with Payroll, and serves as a resource to employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Confidentially, accurately, and efficiently processes the information flowing through the Human Resources office
• Serve as the entry point for inquiries made to Human Resources: welcoming visitors, answering telephone calls, answering questions, responding to emails, processing information, generating letters and other documents, forwarding issues or referring to other offices as appropriate
• Provide coordination and informational support to employees and supervisors throughout all stages of the employee lifecycle:  hiring process, new hire onboarding, employee benefit enrollments, payroll adjustments, performance management, exit process
• Collaborate on administration of Luther Works student employment and seasonal summer employment
• Maintain accurate information in Colleague, UKG, Guardian, employee files, and other HR systems and tools
• Act as a liaison between the College and external providers and vendors, which may include health care, dental care, life and disability insurance, COBRA, retirement plan, workers compensation insurance, background check providers, applicant tracking system, advertisers, and others
• Ensure accurate information is provided to payroll and collaborate with the Payroll Specialist to resolve questions
• Provide confidential administrative support to the Director of Human Resources, Assistant Director of Human Resources, Human Resources Specialist, and Title IX Coordinator: screening calls, scheduling meetings, preparing documents and other materials, and assisting with projects
• Manage the Human Resources office, including maintaining forms, preparing materials, monitoring and purchasing supplies, and processing invoices
• Supervise the Human Resources student employee(s), prioritizing and assigning their work
• Other duties as assigned to support the Human Resources function

SUPERVISORY RESPONSIBILITIES: 

• Supervise Human Resources student employee(s)

EDUCATION, EXPERIENCE, and SKILLS: 

• High school diploma required, associate’s degree preferred
• Three years’ office experience or equivalent combination of education and experience required
• Excellent organizational skills and the ability to manage multiple priorities while working in a fast-paced, high-interruption environment
• Strong verbal and written communication skills
• Ability to maintain confidentially, communicate tactfully with employees and the public, and serve as a positive public face of the College
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, alumni, parents, and friends of the college
• Proficiency with wide range of software tools, including Google Workspace, Microsoft Office, Adobe Acrobat, Microsoft Windows, Ellucian Colleague, SAP BusinessObjects, WordPress, UKG Ready, and other web-based tools

PHYSICAL DEMANDS/WORK ENVIRONMENT: 

• Typical comfortable office work environment. Largely sedentary work that requires frequent movement to interact with office equipment and paper documents. Requires ability to use computers and telephones efficiently.