Fresh Stocker-Full orPart-Time

Part-Time: $12.25/hr

Full-Time $14.50/hr

The Fresh Stocker is responsible for maintaining all Fresh sub-departments – including Produce, Meat, and Cheese. This includes duties such as stocking, rotating, and maintaining displays, mark downs/dates, culling and sorting through product, cleaning displays and work areas, and trimming, prepping, wrapping and packaging product for sale. This position also requires the ability to problem solve and work independently. All OCC staff are responsible for providing welcoming, friendly, helpful, and nonjudgmental customer service to all shoppers and co-workers in accordance with our organizational goals and programs.

DUTIES AND RESPONSIBILITIES:

Customer Service

– Maintains familiarity with all areas of the store to best assist customers and staff.
– Upholds the Code of Conduct, using T.H.I.N.K. (True, Helpful, Inspiring, Necessary, and Kind).
– Always use S.E.T. (Smile, Engage and Thank You) in all customer interactions.
– Become familiar with the Co-op mission, Ends, and policies to answer customer questions. Refer unresolved questions or problems to appropriate staff.
Stocking and Presentation

– Learn and utilize department stocking procedures – including the department whiteboard and/or communication notebooks and binders.
– Keep displays as full as possible to give a feeling of abundance while being aware of product fragility and the importance of not over stocking some items.
– Keep aware of newer, fresher items in stock and bring out promptly.
– Consistently rotate product.
– Pay attention to color and texture contrast – and general quality.
– Make sure signage corresponds correctly to products – ensuring items are labelled as required.
– Follow shift guidelines – as outlined by Fresh Manager and Fresh Assistant Manager.